16 valuable steps

For problems within a closed system we need programmed knowledge. In closed systems there are challenges that have a right answer. The goal is to find that answer.

For problems within an open system we need system dynamic processed knowledge or insights. In open systems there are challenges that have no right answer. A goal is to create opportunities with participants placed into complex problem-solving roles. It is essential to have a research coach to coach this process.

The diagram above knows four quadrants with, see below, 16 valuable steps or musts that have to be included in the process to make a team and find an answer to the research goal.

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